JOB FUNCTION/ PURPOSE
The Crew Chief is responsible for training and overseeing the daily activities of the Utility Technician staff in a wide range of duties such as laying pipes, lines, water meters, and other various activities.

RESPONSIBILITIES

• Assumes responsibility for insuring the efficient and effective operation of the Utility Technician department by:
• Ensuring that prescribed schedules and operating policies and procedures are followed.
• Making recommendations regarding improved operating systems and procedures.
• Allocating work and providing technical direction, assistance, and training to other personnel.
• Organizes schedules and emergency repairs in plants
• Advises purchasing on the equipment required for the work.
• Ensures proper grounds maintenance such as cutting grass, weeds, brush, trimming trees, and any other related duties are completed.
• Responds to call outs and after hour emergencies
• Excavates with mechanical equipment and hand tools
• Operate various equipment – probing rod, motor vehicle, portable generators, pumps, chain saws, chop saws, jacks, sewer cleaning machine, etc.
• Cleans and washes vehicles, tools, and equipment.
• Checks oil levels and greases equipment.
• Creates and completes work orders.
• Diagnoses problems and performs repairs in water and sewer systems.
• Installs and repairs water and sewer taps.
• Installs water lines, sewer lines, manholes, cleanouts, meter sets, etc.
• Understands and adheres to all company health and safety procedures as they relate to essential job functions.
  
  

Education/Experience: High School Diploma or GED and 3-5 years Distribution/Collection System experience. Previous supervisory experience preferred.

Licenses/Certifications:

Valid Driver’s License (Class A CDL required to drive combination rig of truck, trailer & backhoe) and maintains insurable driving record. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.

Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.

Managing For Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow & scheduling.

Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor.

PHYSICAL DEMANDS
Must be able to: frequently lift 50-80 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.